Every organization is characterized by their business processes. The speed with which these processes are executed, determine the competitiveness of the organization. Business processes can range from as complex as executing a customer order, making a proposal for a prospective client to as simple as leave management and supplies procurement. It has been observed that in all these processes, the real action happens for only 20% of the time, and the rest 80% is lag time. A workflow solution automates processes, including complex ones, showing the activities instantaneously on the employee’s computer. Further, reports enable organizations to locate process bottlenecks and re-organize processes for improved efficiency. Therefore workflow is good for the company, good for the customers, and good for the users.
TeN-Workflow, is a complete process automation tool with its highly customizable parameters and multiple well thought out features. These, make it a comprehensive workflow tool that is perfect for all organizations. The system allows the users to define workflows including complex conditions and routing, so that data is automatically forwarded to responsible employee at each stage of the process. The application, in addition to providing a core workflow engine, also provides a graphical workflow designer
Design Features:
- Define workflows using a Graphical tool
- Supports sequential/parallel flows
- Re-route active workflows
- Generate alerts as workflow is processed
- Set escalation points
- Set initiation and visibility permissions
- View history of each flow
- Search facility with advanced options
User-level features:
- Based on permission can initiate, suspend or stop flow(s)
- Re-route flows when on vacation
- See list of completed and running flows, and their status
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